Solstice Systems Help

How can we help?

Browse common topics or read up on the basics of our customer experience.

Regional data residency

Pin customer data to EU, US or APAC regions to meet local requirements.

Granular permissions

Role-based access with attribute conditions for sensitive actions.

Single sign-on

SAML 2.0, OIDC and SCIM provisioning out of the box.

Sandbox environments

Free, isolated test environments that mirror production behaviour.

Open APIs

REST and webhook APIs, fully versioned, with first-party client libraries.

FAQ

Which compliance certifications do you hold?

SOC 2 Type II, ISO 27001 and GDPR. Reports are available under NDA from the trust centre.

Do you offer a free trial?

Yes, a 30-day trial of every paid feature, no credit card required. Sandbox environments remain free indefinitely.

How long does a typical onboarding take?

Most teams are in production within two weeks. A guided checklist and a named contact help keep things on track.

Can I export my data at any time?

Yes. A self-service export delivers a portable archive in standard formats. There is no lock-in.